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Modern English - Survival Guide 4 Phone Etiquette


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What: How to answer the phone properly

Who: Do you use the phone at all?

Where: Telephones are everywhere

When: You call someone, or they call you

Why: So you know various answering techniques

The following night, John dials Kelly's apartment, but Sandra answers the phone. They exchange greetings, and then she tells him that Kelly is not in. She won't be back till later that evening. He leaves a message and says he will call back later.

Later in the evening, John calls back and Kelly answers. He asks her to go out with him on Saturday and she agrees. The wheels are in motion!

Sandra: Hello, this is Sandra. Who's speaking, please?

John: Hi, Sandra. John here. How are you?

Sandra: Oh, hi John! I'm doing well. How about you?

John: Things couldn't be better. May I speak with Kelly?

Sandra: Sorry, John, Kelly is not in right now. May I take a message?

John: Can you tell me when she will be in?

Kelly: Probably around 10:00 o'clock.

John: OK, tell her I called, and I'll try again later. Nice talking to you again, Sandra. (he

hangs up, and calls back at 10:15)

Kelly: Hello, Kelly speaking.

John: Hi, Kelly. I'm glad I caught you.

Kelly: John! Sandra told me you called. Sorry I missed you before.

John: No problem. I wanted to know if you would go out with me on Saturday.

Kelly: Love to!

John: I'll come around at six o'clock. Is that OK with you?

Kelly: I'll be waiting.

John: Wonderful! So, classes are just around the corner … (they talk for the next hour)

中文翻译

What: 怎样接电话比较合适

Who: 你难道不用电话吗?

Where: 到处都有电话

When: 有人给你打电话或你给别人打电话

Why: 你就可以学到不同的接电话的技巧

第二天晚上,John 给 Kelly 打电话,是 Sandra 接的电话。 他们相互问候,Sandra 告诉他 Kelly 不在,晚些时候才会回来。John 留下话说他待会儿再打过去。那天晚些时候 John 又给 Kelly 打电话,恰巧是她接的。她接受了他的邀请星期六和他一块出去。一切进展顺利!

Sandra: Hello, this is Sandra. Who's speaking ,please?

John: 你好,Sandra.我是John。你最近好吗?

Sandra: 噢,你好John!我很好,你呢?

John: 我现在比任何时候都好。May I speak with Kelly?

Sandra: 不好意思,John, Kelly is not in right now. May I take a message?

John: Can you tell me when she will be in?

Kelly: 大概10:00左右吧。

John: 好吧,麻烦告诉她我给她打过电话,待会儿我还会给她打的。Sandra,很高兴和你再次通话,再见。(他挂掉电话,10:15又打了过来)

Kelly: Hello, Kelly speaking.

John: 你好,Kelly。终于找到你了,我真是太高兴了。

Kelly: John!Sandra告诉我你给我打过电话,真抱歉我当时不在。

John: 没关系。我想知道你是否愿意星期六和我一块出去。

Kelly: 当然愿意。

John: 我六点钟过去,可以吗?

Kelly: 我等你。

John: 太棒了!哎呀,快开学了……(他们继续聊着)

重点句型解释:

1. 问电话的另一端是谁时应该用 'speaking, talking', 但不要用 'saying', 回答这个问题可以用 "this is…", 不要受汉语的影响说成 "I'm…." 同样,问对方是谁时,应用 "who is that?" 而非 "who are you?"

2. 给别人打电话时,出于礼貌和为了避免不必要的误解,最好先报上自己的姓名。 在国外很少碰上像这样的情况:"猜猜我是谁?" "使劲猜!"等这些除了支持中国电信事业外一无是处的废话。

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